American Memorial Life Insurance Company

Customer Service Number: 1-800-533-2220

American National by Assurant Preneed

Who is American Memorial?

If you’re older than 50 and you have shopped for final expense life insurance, chances are likely American Memorial is a company you’ve heard of. American Memorial is the underwriting entity for Assurant Global Preneed. In other words, American Memorial is the sister company that you’ll work with and speak with to buy life insurance from parent company Assurant. While this may sound shady, it’s perfectly normal in the life insurance industry.

Through its American Memorial Life channel, Assurant Preneed provides the insurance products and support services for the largest funeral provider in North America based on total revenues, SCI. As of September 30, 2004, SCI operated over 1,200 funeral service locations and over 400 cemeteries in North America.

The company’s independent channel is comprised of 3,000 funeral firms in the U.S. and Canada. Assurant Preneed began operating with the acquisition of United Family Life Insurance Company in 1980. American Memorial Life Insurance Company was purchased in 2000. Assurant Preneed offices are located in Atlanta, Georgia and Rapid City, South Dakota.

What does American Memorial offer?

American Memorial offers multiple financial products, however, final expense insurance (also known as funeral insurance) is their largest source of income. It’s a type of life insurance available to people ages 50 to 85. Since it’s a whole life insurance product, you will remain insured as long as you pay the premium. In other words, if you get insured at age 68, you will still be insured at age 92, as long as you paid your monthly premium.

Final expense does not require a medical examination to qualify you. Instead, they will ask you some health questions, and check your public records. For instance, prescription medication records, health records, even driving records can be used in order to qualify you.

The best alternatives to American Memorial

While American Memorial has a great performance record, we do not quote their rates for various reasons. Such reasons are underwriting speed, customer feedback, and cost. However, we do quote other great companies.

The best alternatives to American Memorial are Mutual of Omaha, United Home Life, Royal neighbors of America and Gerber.

Final expense company comparison:

Mutual of OmahaUnited home lifeRoyal neighbors of America
Age45 - 8520 - 8050 - 85
Coverage$2,000 – $40,000$5,000 - $100,000$5,000 - $25,000
AvailabilityNot in AR, MT, NCNot in AK, ME, MT, NY, SD, VT, WYNot in AK, AL, HI, LA, MA, NH, NY
HighlightExcellent company and productsLargest age and coverage rangesMost lenient for health conditions
A.M Best ratingA+ (Superior)A- (Excellent)A- (Excellent)
Price
Compare prices from these carriers

We recommend that you always compare the prices of multiple insurance providers. Never settle for one quote from one company. Otherwise, you could end up paying hundreds of dollars extra, for the same coverage, with equal or better products.

When you compare rates on True Blue, you can compare rates from all the best life insurance providers at once. No confusion, no biased opinions. Get a quote, compare, and make the decision yourself.

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American Memorial contact information

If you’ve purchased an American Memorial policy, you must contact Assurant Solutions Preneed Division directly. Their phone number is 1-800-533-2220, open Monday through Friday – 7 a.m. to 6 p.m. (MST).

You can visit Assurant Preneed’s website for more information.

Address:440 Mt Rushmore Rd, Rapid City, SD 57701
Phone:1-800-533-2220
Website:www.assurant.com
S&P:A
A.M. Best:A (Excellent)
BBB:A+
18 replies
  1. Phyllis Van Dyke
    Phyllis Van Dyke says:

    I found your payment options to be extremely difficult. You want to charge me 5 to 10 dollars if I want to make an extra payment or via a different way other than the auto pay that was set up….In others words you are NOT customer friendly by any means, this is something you should work on…..I did not choose your company when I set up my contract with Valley of the Sun for cremation services your company was the one they gave me…Unfortunately…

    Reply
  2. brett mccabe
    brett mccabe says:

    we already have assurant American memorial and im not sure if I am emailing the correct place. We would like to know if we can go paperless, do you have a website?

    Reply
  3. Patricia Lawson
    Patricia Lawson says:

    I purchased a life insurance on January 13, 2020. I paid the first 3 months premium and have heard nothing else from the company. I need payment coupons or soneppme notification to send with my payment.. I’m comNcerned about this account. I feel like maybe I’ve been scammed. I live in Kentucky..

    Reply
    • Brian Greenberg
      Brian Greenberg says:

      I don’t see you in our system as a client. If you have an American Memorial Policy it is best to give their customer service a call.
      Contact our Customer Service
      Assurant Solutions Preneed Division – Rapid City
      440 Mt. Rushmore Road
      Rapid City, SD 57701
      1-800-533-2220
      Open Monday through Friday – 7 a.m. to 6 p.m. (MST).

      Reply
  4. Jerry J Russell
    Jerry J Russell says:

    I have paid off my policy (2-07-2020) three months ago and I have not received any confirmation or information that the policy has been paid off. I have called your service office and confirmed that the final payment was received and the policy was paid off, I was told then that they would get information to me to show the police is paid off. This was two months and I have not received anything from you! When can I expect something from you to show everything is paid off and the policy is good,

    Please respond as soon as possible this is no way to run a business.

    Susan Russell
    [email protected]
    817 221 3905

    Reply
    • Brian Greenberg
      Brian Greenberg says:

      You need to call American Memorial Customer Service.
      Assurant Solutions Preneed Division – Rapid City
      440 Mt. Rushmore Road
      Rapid City, SD 57701
      1-800-533-2220
      Open Monday through Friday – 7 a.m. to 6 p.m. (MST).
      I hope this helps.

      Reply
  5. Rhiannon Duncan
    Rhiannon Duncan says:

    I tried to access the Assurant website address as you have indicated in this site to contact them for an American Memorial Insurance contact. I am missing the policy for my grandfather, to which i am the beneficiary, and the one paying the premiums. I need to contact them regarding type of policy? Whole life? Term? At this point i have paid more in premiums than policy has value? Please advise a valid email or website for them. Thank you.

    Reply
  6. Steve Richey
    Steve Richey says:

    I am the son and fiduciary for me mother, who purchased a policy several years ago (in the 80’s or 90’s, I think) and payments are still being made via her credit union account. However, when moving to assisted living, she lost her paperwork/policy #. In order to allow this policy to continue, I need information regarding what it is. Was unable to get the assurantpreneed.com webpage to work. How do I find out the information regarding this policy? She resides in southern Indiana, and am assuming that this is a life insurance policy.

    Reply
  7. Daniel L Richardson
    Daniel L Richardson says:

    i sent back my policy and cancelled the policy yet they are still sending me a premium payment notice and it was returned before 30 days

    Reply
  8. Robert M Hendrix
    Robert M Hendrix says:

    Have burial insurance for myself and Myra Jean Hendrix through Pendry’s Funeral Home in Lenoir, N C. Can this be shifted to another funeral home while we are still living? With this policy through American Memorial Life Insurance Company we will have full coverage for complete funeral. If we can’t switch now will there be any problem switching upon our death? Thank you for responding.

    Reply

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